Frequently Asked Questions

Is it permissible to wear the camel image inside a mosque?

Yes! At the time of creating our logo, we specifically sought verification and approval from an Islamic scholar. You may pray wearing the hoodie and/or take the bag into a mosque.

 

Can I buy a hoodie in two sizes and return one, after trying both on?

Sorry, this is not possible. 

We specifically work with suppliers who have a strong ethos of sustainability and responsibility; to help our beautiful planet. They nor we hold stock in warehouses. Instead, we limit waste by only creating your hoodie on-demand, when you place your order. 

Why? According to Business Insider, the fashion industry emits more carbon than international flights and maritime shipping put together. Shocking! For every item sent to production, there is a carbon footprint.  One in every five garments reaches a landfill without being worn, further damaging the environment. We choose to avoid this. 

As such, we do not accept returns or exchanges on our hoodies. We are choosing to tie the camel!

To help you choose the right size, we have provided a size guide. Please check carefully before placing your order to avoid disappointment. 

 

I cannot decide which colour tote / hip pack to go for. Can I buy two and return one?

Sorry, this is not possible. 

We specifically work with suppliers who have a strong ethos of sustainability and responsibility; to help our beautiful planet. They nor we hold stock in warehouses. Instead, we limit waste by only making your tote or hip pack on-demand, when you place your order. 

Why? According to Business Insider, the fashion industry emits more carbon than international flights and maritime shipping put together. Jaw dropping! 

For every item sent to production, there is a carbon footprint. If you choose to have two bags made and return one, that return will go to a landfill. We choose to avoid this as it only damages the environment. 

As such, we do not accept returns or exchanges on our totes or hip packs. We are choosing to tie the camel!

We are confident, however, that you will love every colour in our statement collection, and will use your specially-made bag(s) and/or hip pack(s) again and again!

 

How long can I expect for delivery?

We have fulfilments centres around the world for different products and to be close to our customers. We endeavour to have your order with you to enjoy as soon as possible. However, due to COVID, shipping may occasionally take a little longer. 

Orders should arrive within 14days but hoodies can take up to 21days.

Please note, items may arrive separately. 

We thank you for your patience.